Use public pages before signing in

Public pages let people learn about the product, open Help articles, sign up, sign in, accept invites, and open read-only shared content before entering the signed-in app.

Use public pages when you need to:

1. Start from the product website.
2. Change public page language where supported.
3. Create an account or sign in.
4. Open a Space invite link.
5. Read Help articles at /help.
6. Open read-only shared List, Doc, or Whiteboard links.
7. Review privacy, terms, security, pricing, features, or download pages when available.

Terms you may see:

• Public page means you can open it without a signed-in session.
• Signed-in app link means the page requires authentication and usually starts with the app experience after sign-in.
• Website Help shows help content but cannot control the live app UI.
• Read-only shared pages let external viewers open shared content without full app editing controls.

Before you start

• Public pages require only a browser.
• Sign-up, sign-in, and invite acceptance require email, password, verification code, or provider access.
• Editing shared content requires signing in with an account that has the right Space access.

How app navigation works

1. Open a public page such as the website home, /help, /login, /signup, an invite link, or a read-only shared link.
2. Read public content or choose the action you need.
3. If the action requires an account, sign in or create one.
4. After authentication, the app opens Space start or the protected app page you were trying to reach.

Expected outcome: You can start from a public link, learn or authenticate as needed, and continue into the signed-in app when required.

Public Page Reference

Public page or link	What it is for	Sign-in required?
Website home	Product entry, language selection, sign-in, and sign-up.	No for reading; yes to enter the app.
/help	Public Help website.	No for reading articles.
/login	Existing account sign-in.	No to open; yes to complete app access.
/signup	New account creation.	No to open; creates a signed-in account after verification.
/login/... provider link	Direct provider sign-in when supported.	Starts authentication.
/join/... invite link	Accept a Space invite or enter invite flow.	Usually requires sign-in before joining.
/list/... shared List link	Read-only public List view when sharing is active.	No for public reading; yes for member app actions.
/doc/... shared Doc link	Read-only public Doc view when sharing is active.	No for public reading; yes for member app actions.
/whiteboard/... or /flow/... shared Whiteboard link	Read-only public Whiteboard view when sharing is active.	No for public reading; yes for member app actions.
Privacy, Terms, Security	Policy and trust information when configured.	No.

Use the public website home

1. Open the product website.
2. Use the language selector if you need another supported language.
3. Choose Sign in if you already have an account.
4. Choose Sign up if you are creating a new account.
5. Continue through email, password, or provider authentication.

Expected outcome: You enter the app from the public website with the correct account.

Read Help on the website

1. Open /help.
2. Search for the topic or process.
3. Open the article.
4. Follow the written steps.
5. Sign in if the next action requires app access.

Expected outcome: You can read help content before signing in.

Open a Space invite link

1. Open the invite link you received.
2. Sign in or create an account if prompted.
3. Confirm the email matches the invited address.
4. Accept or join the Space.
5. Continue to Space start or the active Space.

Expected outcome: The invited account gains access to the Space when the invite is valid.

Open a read-only shared List, Doc, or Whiteboard

1. Open the shared link.
2. Review the content that is visible on the public page.
3. If you need to edit, comment, or use full app actions, sign in with a Space member account.
4. Ask the owner for access if you do not have permission.

Expected outcome: Public viewers can read shared content, while editing remains protected by Space access.

Continue from a protected app link

1. Open the signed-in app link.
2. Sign in when prompted.
3. Complete verification, password, or provider sign-in.
4. Wait for the app to return you to the intended page when possible.
5. If it opens Space start instead, use navigation or search to find the item.

Expected outcome: Protected links either return to the intended page after sign-in or bring you to Space start so you can continue.

Troubleshooting

A public link asks you to sign in

• Symptom: A link you expected to read publicly opens sign-in.
• Cause: The link may point to protected app content, an invite flow, or a shared item that is no longer public.
• Resolution:
  1. Confirm whether the sender intended to send a public shared link.
  2. Sign in if you should have member access.
  3. Ask the sender for a valid public shared link if you should not need an account.

A localized public page falls back to English

• Symptom: The page opens, but content is not translated.
• Cause: Native translation may not be ready for that article or language.
• Resolution:
  1. Use the English fallback content.
  2. Search with broad keywords.
  3. Report missing translation if it blocks your team.

A shared List, Doc, or Whiteboard does not open

• Symptom: The public shared link shows an error or missing content.
• Cause: The link may be inactive, outdated, deleted, or no longer shared.
• Resolution:
  1. Ask the owner to confirm the link is still active.
  2. Ask whether the item was archived or deleted.
  3. Sign in with a member account if the content now requires Space access.

The app does not return to the intended page after sign-in

• Symptom: After authentication, the app opens Space start instead of the original protected page.
• Cause: Browser storage, redirects, or provider handoff may not preserve the intended destination.
• Resolution:
  1. Use app navigation or search to open the item.
  2. Reopen the original link after signing in.
  3. Avoid private browsing if the browser clears session state.

FAQ

Are shared List, Doc, and Whiteboard links editable?

No. Public shared content is read-only for external viewers. Editing requires signing in with the right Space access.

Why does a protected link remember where I was going?

When possible, the app keeps the intended destination during sign-in so it can return you after authentication.

Related topics

• Create an account and sign in securely
• Sign in with Google, Apple, Microsoft, or Facebook
• Accept a Space invite
• Share work with public links