Review task activity history

Task Activity shows a timeline of useful Task history when activity tracking is enabled. It helps users understand what changed before they ask teammates, reverse an update, or add follow-up context.

Use Activity when you need to:

1. Confirm when a Task was created.
2. Review recent field changes.
3. Understand status, owner, dates, estimates, attachments, or comment-related updates when tracked.
4. Check whether a missing update is caused by sync, permissions, configuration, or field filtering.
5. Review a Task before making another change.

Before you start

• You must have access to the Task.
• Activity must be enabled in App Settings.
• The app must be online to fetch the latest Activity entries.
• Activity is designed for useful user-facing history; system-only or low-value changes can be hidden.

Activity Reference

Entry type	What it means	Notes
Task created	Shows when the Task was created when creation time is available.	Can appear even when no other changes exist.
Field change	Shows a tracked field update.	Some entries can show old and new values.
Attachment update	Can appear when an attachment is uploaded or deleted.	Depends on attachment tracking and sync.
Comment-related context	Comments themselves live in Comments, but some related changes can be visible in Activity.	Use Comments for discussion details.
Empty Activity	No visible entries.	Task may be new, tracking may be disabled, or no tracked fields changed.
Offline state	Latest Activity cannot be fetched.	Reconnect and refresh.

How Task activity is recorded

1. Open a Task.
2. Open Activity.
3. The app fetches Activity entries when online.
4. The timeline shows newest entries first.
5. The Activity view filters out non-informative technical changes.

Expected outcome: You can understand meaningful Task history without relying on memory or side conversations.

Open Activity

1. Open the Task from a List, dashboard, search result, link, or related record.
2. Select Activity.
3. Review the timeline from newest to oldest.
4. Open related Task sections if the Activity entry points to something that needs action.

Review a change before editing

1. Open Activity.
2. Check the latest entries.
3. Confirm your planned update does not reverse another user’s recent work.
4. Add a comment if your change needs explanation.

Check Task creation timing

1. Open Activity.
2. Look for the created entry.
3. Compare it with later field updates.
4. Use the timestamp to confirm whether the Task is new or recently updated.

Troubleshooting

Activity is missing

• Symptom: The Task does not show an Activity tab or section.
• Cause: Activity may be disabled, unavailable for your access, or not shown in the current Task surface.
• Resolution:
  1. Open the full Task dialog.
  2. Check whether App Settings enables Activity.
  3. Ask a Space owner or admin if Activity should be available.

Activity does not show a change you expected

• Symptom: A Task changed, but Activity does not show the update.
• Cause: The update may not be synced, the field may not be tracked, or the entry may be filtered out as non-informative.
• Resolution:
  1. Wait for sync to complete.
  2. Refresh the Task.
  3. Confirm the field is one that Activity tracks.
  4. Add a comment if the missing context is important.

Activity shows offline state

• Symptom: Activity indicates that the app is offline or cannot load the latest entries.
• Cause: The device is offline or the Activity request could not complete.
• Resolution:
  1. Reconnect to the network.
  2. Keep the Task open until sync resumes.
  3. Reopen Activity if it does not update automatically.

Activity is empty

• Symptom: Activity opens but shows no meaningful entries.
• Cause: The Task may be new, tracking may have started after the Task was created, or no tracked fields have changed yet.
• Resolution:
  1. Confirm Activity is enabled.
  2. Make a normal Task update if you need to test tracking.
  3. Ask an admin to confirm Activity settings if active Tasks remain empty.

FAQ

Does Activity replace comments?

No. Activity records tracked changes. Use comments to explain decisions, ask questions, or add context.

Does Activity show every change?

No. Activity focuses on useful user-facing history. Low-value and system-only changes can be hidden.

Can I edit Activity entries?

No. Activity is a history record. Add a comment if you need to clarify a previous change.