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Dashboards

Add, edit, and arrange Dashboard widgets

Widgets are the reporting blocks on a dashboard. Each widget answers one question, such as “How healthy is this work area?”, “What is overdue?”, “Who is overloaded?”, or “Which tasks need attention?”.

Use dashboard widgets to:

  1. Build a focused review page.
  2. Add operational signals without opening every List.
  3. Create custom reports with filters, sorting, grouping, and columns.
  4. Keep dashboards useful as your process changes.

Before you start

  • You need dashboard edit access to add, edit, duplicate, move, resize, or delete widgets.
  • Built-in Summary and My Work dashboards are view-only and do not support widget editing.
  • A dashboard can have up to 15 widgets.
  • Some widget results require source data, such as tasks, goals, CRM records, comments, chat activity, reminders, or time logs.
  • Saving widget changes requires a working connection.

Add Widget button

Add Widget appears on editable dashboards that already have widgets.

It can be hidden or disabled when:

StateMeaning
View-only accessYou can read the dashboard but cannot change it.
Built-in dashboardSummary and My Work use fixed widgets.
Widget limit reachedThe dashboard already has 15 widgets.
Add action in progressA widget or template action is still running.
Small screen layoutThe button may be compact, but it still opens the same widget gallery when available.

When you select Add Widget, the widget gallery opens.

Gallery areaWhat it does
DoneCloses the gallery.
Group tabsFilter widgets by group, such as My Work, Health, Risk, Team, Workload, Time, CRM, Goals, Trends, Alerts, or Reporting.
Search widgetsFinds widgets by name, description, tags, data used, or calculation text.
Widget cardShows a preview of the widget. Click the card to add it.
Info buttonShows what the widget delivers, data used, and calculation guidance.
No widgets match filterAppears when the selected group/search combination has no matching widgets.

On mobile, the widget gallery opens full screen and widgets stack vertically.

How to add a widget

  1. Open an editable dashboard.
  2. Select Add Widget.
  3. Choose a widget group, or keep All selected.
  4. Use Search widgets if you know what signal you need.
  5. Open the widget info if you need to confirm the purpose.
  6. Select the widget card.
  7. Confirm the widget appears in the dashboard grid.

Expected outcome: The widget is added and saved to the dashboard.

Widget card actions

For editable custom dashboards, each widget can show a more actions button.

ActionWhat it does
EditOpens the widget settings dialog.
DuplicateCopies a modern widget and adds it to the dashboard with “Copy of” in the title.
DeleteRemoves the widget from the dashboard.
DragMoves the widget in the grid when edit access is available.
ResizeResizes the widget on desktop when edit access is available.
InfoExplains widget purpose, data used, and calculation.

After dragging or resizing, Update and Cancel appear.

  • Select Update to save the new layout.
  • Select Cancel to discard the layout change.

Edit widget dialog reference

The edit dialog opens from widget actions and saves when closed.

Common fields and sections:

SectionWhat you can change
Widget nameRenames the widget title shown on the dashboard.
DetailedFor task-card style widgets, controls whether more task detail is shown.
Calculation settingsChanges how selected widgets calculate effort or stale work.
EffortChooses Auto, Count, Effort Points, or Time estimate when supported.
Stale after daysSets how many days without updates count as stale for supported risk widgets.
Report data settingsExplains that reporting widgets use filters, sorting, grouping, and table display settings.
FilterNarrows the source work included in the widget.
SortOrders rows for supported task list and table widgets.
GroupGroups table, pie, and distribution widgets by a supported field.
MeasureFor reporting distribution, chooses Count, Effort Points, or Time estimate.
Show topFor reporting distribution, limits the visible top results between 3 and 20.
ColumnsFor reporting table, controls which columns are visible. At least one column remains visible.

Supported grouping fields

General grouping supports:

FieldUse it for
ListCompare work by source List.
StatusCompare open, in-progress, done, or custom status groups.
PriorityCompare low, medium, high, urgent, or custom priority groups.

Reporting distribution also supports:

FieldUse it for
UsersCompare owner/assignee contribution.
Due bucketGroup by overdue, today, upcoming, or no due date style buckets.
Age bucketGroup open work by age.
Risk driverGroup by overdue, blocked, stale, missing owner, missing due date, or high priority.

Widget information

Modern widgets include an info control with three sections:

SectionWhat it tells you
DeliversThe decision or signal the widget is designed to provide.
Data usedThe app data included in the result.
CalculationHow the widget summarizes, counts, scores, or groups the data.

Use widget info before adding a widget and when investigating an unexpected result.

Dashboard layout behavior

BehaviorDesktopMobile
Drag widgetsAvailable with edit access.Limited because widgets stack vertically.
Resize widgetsAvailable with edit access.Resize handles are hidden.
Save layoutUse Update after moving/resizing.Layout is mostly vertical; save appears only when there are layout changes.
Widget actionsIn the widget header.In the widget header/menu.
Widget infoHover or click info.Tap info.

Troubleshooting

Add Widget is missing

  • Symptom: You cannot find the Add Widget button.
  • Cause: The dashboard may be built-in, view-only, or already at the widget limit.
  • Resolution:
    1. Confirm you are on a custom dashboard.
    2. Confirm you have dashboard edit access.
    3. Remove unused widgets if the dashboard has 15 widgets.

A widget does not show expected data

  • Symptom: Counts, charts, rows, or labels are empty or surprising.
  • Cause: The widget may be affected by dashboard date range, Subtasks, widget filters, source data, or permissions.
  • Resolution:
    1. Check dashboard date range.
    2. Check the Subtasks toggle.
    3. Open widget info.
    4. Edit widget filters if you can.
    5. Compare with the source work.

Widget changes do not save

  • Symptom: Your widget edit, delete, duplicate, move, or resize does not persist.
  • Cause: You may be offline, have view-only access, or leave with unsaved layout changes.
  • Resolution:
    1. Check for the No internet message.
    2. Confirm edit access.
    3. Select Update after layout changes.
    4. Refresh after sync completes.

FAQ

Which widget should I add first?

Start with Work Health Score, At-Risk Work, Needs Attention, Completion Flow, or a reporting table depending on the decision you need to make.

Can I add the same widget more than once?

Yes. Add or duplicate widgets when you need different titles, filters, grouping, or display settings.

Why are some widget controls not shown?

Controls appear only when the selected widget supports them. For example, reporting table shows columns, reporting distribution shows measure and top results, and risk widgets may show stale-day settings.